AB
Anna B
1 reviews | Active since Jun 2018
27 Apr 2025, 10:34
Best Service eve got from Cell C in years
I would like to start to say thank you to the staff at Cell C branch at Carnival Mall, they truly made me feel that I value as a customer. I had a lot of bad experiences with Cell C over the years and was at a point to cancel my contract with Cell C. But I thought to give them one more chance, So I when to Cell C at Carnival Mall and I found a over willingness to assist me with my upgrade. With every problem that come up they went the extra mile to over come it. This is the best service that I ever got for Cell C and would like to thank the following staff members at Cell C Carnival Mall. Sifiso Matyila Sibusiso (Manager)
Thank you agian
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Cell C's replyOfficial
27 Apr 2025, 11:10Dear Jacques Botes
Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you received such outstanding service from our team at the Cell C branch in Carnival Mall.
It’s especially heartening to know that, despite past challenges, you gave us another opportunity to assist you, and that our team, especially Sifiso Matyila and Sibusiso, exceeded your expectations during your upgrade process. Your kind words will be shared with them and the rest of the team to celebrate their dedication and commitment to excellent customer service.At Cell C, we strive to continually improve and ensure our customers feel valued and supported. Your feedback is a reminder of why we do what we do.
Thank you once again for your loyalty and for giving us another chance. We look forward to serving you even better in the future.
Regards
Cell C | NT
Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you received such outstanding service from our team at the Cell C branch in Carnival Mall.
It’s especially heartening to know that, despite past challenges, you gave us another opportunity to assist you, and that our team, especially Sifiso Matyila and Sibusiso, exceeded your expectations during your upgrade process. Your kind words will be shared with them and the rest of the team to celebrate their dedication and commitment to excellent customer service.At Cell C, we strive to continually improve and ensure our customers feel valued and supported. Your feedback is a reminder of why we do what we do.
Thank you once again for your loyalty and for giving us another chance. We look forward to serving you even better in the future.
Regards
Cell C | NT
Cell C's reply27 Apr 2025, 11:10
Official
Dear Jacques Botes
Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you received such outstanding service from our team at the Cell C branch in Carnival Mall.
It’s especially heartening to know that, despite past challenges, you gave us another opportunity to assist you, and that our team, especially Sifiso Matyila and Sibusiso, exceeded your expectations during your upgrade process. Your kind words will be shared with them and the rest of the team to celebrate their dedication and commitment to excellent customer service.At Cell C, we strive to continually improve and ensure our customers feel valued and supported. Your feedback is a reminder of why we do what we do.
Thank you once again for your loyalty and for giving us another chance. We look forward to serving you even better in the future.
Regards
Cell C | NT
Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you received such outstanding service from our team at the Cell C branch in Carnival Mall.
It’s especially heartening to know that, despite past challenges, you gave us another opportunity to assist you, and that our team, especially Sifiso Matyila and Sibusiso, exceeded your expectations during your upgrade process. Your kind words will be shared with them and the rest of the team to celebrate their dedication and commitment to excellent customer service.At Cell C, we strive to continually improve and ensure our customers feel valued and supported. Your feedback is a reminder of why we do what we do.
Thank you once again for your loyalty and for giving us another chance. We look forward to serving you even better in the future.
Regards
Cell C | NT