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Nicola C
1 reviews | Active since Nov 2011
13 Oct 2022, 11:43
Best decision ever
The best thing I ever did was cancel my two lines with Cell C and port to another Service Provider. I am amazed at how different the service is with the new Service Provider in comparison to Cell C from day 1. Chalk and cheese. To this day (about 5 - 6 months ago) still no one has contacted me to let me know where my upgrades are! The way the help desk liaises with me compared to Cell C is brilliant. Cell C needs to up its game with its staff and training. After all, they are in the Communications game. After around 20 years of sub-standard service from Cell C and eventually I left!
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Nicola C's updateReviewer Update
13 Oct 2022, 14:04Well, my requests went unanswered for months. Even via Hello Peter! I cannot believe someone is even responding now. So no, definitely no assistance required and I will never recommend Cell C to anyone! I had someone from your media department (I think it was) call me months ago and not even that helped - no follow-up - NOTHING. Useless and pathetic. And I am not the only one who feels this way. Many, many, many clients feel this way.
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Nicola C's update13 Oct 2022, 14:04
Reviewer Update
Well, my requests went unanswered for months. Even via Hello Peter! I cannot believe someone is even responding now. So no, definitely no assistance required and I will never recommend Cell C to anyone! I had someone from your media department (I think it was) call me months ago and not even that helped - no follow-up - NOTHING. Useless and pathetic. And I am not the only one who feels this way. Many, many, many clients feel this way.