PR
Pravesh R
1 reviews | Active since Sept 2012
04 Dec 2015, 09:19
Being Charged for Cell Calls although have minutes
Hi,<br> <br> Please advise why I am being charged for dialing a certain cell numbe starting with although i have free minutes available.<br> <br> Note when I took the contract out, I was clearly told that I can dial any network without being charged if I have free minutes available,<br> <br> Why am I being charged now???<br> <br> <br> Regards<br> Pravesh
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Cell C's replyOfficial
04 Dec 2015, 09:24Hello pravesh_rs,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply04 Dec 2015, 09:24
Official
Hello pravesh_rs,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN