ZK
Ziyaad K

1 reviews | Active since Aug 2013

01 Jul 2015, 08:40

Being billed for a contract I cancelled

I received a debit order this morning for a contract I cancelled well in advance. I don't see why I am being billed for something that should of been cancelled.<br> <br> Data, calls and sms have been stooped since the period of termination final debit went off yet I'm still being billed. This is ridiculous.<br> <br> I'm resorting to all social media sites until this matter gets resolved.

0
Replies (1)
Cell C
Cell C's reply01 Jul 2015, 08:44
Official
Hello ZiyaadKaroodien,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN