AM
Andrew M

1 reviews | Active since Mar 2013

14 May 2015, 10:58

Being billed again for cancellation!

I paid my cancellation fee to Cell C to terminate my contract in FEBRUARY as I've relocated. Cell C happily accepted my cancellation fee but continue to debit my account. I have just received another cancellation billing fee for the month of May (***)<br> <br> I wish to be credited with the amounts taken for March/April.<br> <br> Outstanding customer service number (nobody has responded to me) ***

0
Replies (1)
Cell C
Cell C's reply14 May 2015, 11:19
Official
Hello Mclelland123,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN