AE
Arutha E

1 reviews | Active since Sept 2015

11 Sept 2015, 13:19

Been without network since Wednesday night!

My Cell C network suddenly disappeared on Wednesday night while using whatsapp, I have only been able to use whatsapp via wi-fi since.<br> <br> I have spoken to the customer service twice and all they tell me to do is to test it in another phone (very difficult by the way as I have a micro sim!) and if it doesn't work, call them again for a sim swop.<br> <br> I can't test my phone and it keeps saying emergency calls only! No explanation as to why the network suddenly disappeared like it did

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Replies (1)
Cell C
Cell C's reply11 Sept 2015, 14:02
Official
Hello Arutha,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,