Been waiting a week

<p>I've been trying to convert my contract number to prepaid for the past week but Cell C has been ignoring me as best they can. I was told someone from the "retentions" department will contact me, but after four days he/she doesn't seem to want to retain me. Kindly sort this lazy attitude out ASAP so that I may leave with just the one number instead of all my Cell C lines. </p> <p> </p> <p>In your reply, kindly avoid stock phrases like "apologies for any inconvenience" and "this matter has been escalated". Do not speak corporate nonsense to me - just get it done.</p>