DH
Dvid H
1 reviews | Active since Sept 2016
12 Jun 2019, 10:42
BE WARNED BEFORE TAKING CELL C CONTRACT - HISHONEST AND FAILURE TO HONOUR THEIR CONTRACTS!
I have taken my contract with Cell C and was supposed to pay R329 but the next month i paid over R370 and this month went to over R400. This is a complete dishonest by the network provider and please be carefull of this when you upgrate with Cell C. After over 10 years of being Loyal to the network this is what you get.
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Replies (2)
Cell C's replyOfficial
12 Jun 2019, 10:49Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
One of our team members will be in touch to ensure that the matter is resolved.
Regards
DA
One of our team members will be in touch to ensure that the matter is resolved.
Regards
DA
Cell C's reply12 Jun 2019, 10:49
Official
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
One of our team members will be in touch to ensure that the matter is resolved.
Regards
DA
One of our team members will be in touch to ensure that the matter is resolved.
Regards
DA
DH
Dvid H's updateReviewer Update
12 Jun 2019, 15:00Your staff called me and still failed to resolve this. You guys needs to learn that a contract is a two way agreement, you as Cell C must honour what you promised and what the customer signed for. If you are having *********** staff who knows nothing about customer service, deal with it without impacting any customers. [I HAVE MY CONTRACT PRINTED AND SIGNED, YOU GUYS WILL PRODUCE YOUR PROOF IN COURT - I AM DONE WITH YOU GUYS AND I WILL ENCOURAGE MY FAMILY TO LEAVE THIS POOR NETWORK TOO WHICH ONLY CARES ABOUT RIPPING CUSTOMERS APART AND HOLDING THEM FOR THE FEES THEY DID NOT SIGN FOR, YOUR COMPETITORS ARE READY TO GIVE US BETTER SERVICE]
DH
Dvid H's update12 Jun 2019, 15:00
Reviewer Update
Your staff called me and still failed to resolve this. You guys needs to learn that a contract is a two way agreement, you as Cell C must honour what you promised and what the customer signed for. If you are having *********** staff who knows nothing about customer service, deal with it without impacting any customers. [I HAVE MY CONTRACT PRINTED AND SIGNED, YOU GUYS WILL PRODUCE YOUR PROOF IN COURT - I AM DONE WITH YOU GUYS AND I WILL ENCOURAGE MY FAMILY TO LEAVE THIS POOR NETWORK TOO WHICH ONLY CARES ABOUT RIPPING CUSTOMERS APART AND HOLDING THEM FOR THE FEES THEY DID NOT SIGN FOR, YOUR COMPETITORS ARE READY TO GIVE US BETTER SERVICE]