Be Carefull of SM

So I phoned Cell C and I requested to Cabral 2 contracts, they gave me a commitment amount I had to pay, which I did then immediately the data and voice was removed and the sun became a prepaid. All good no worries. I check my statement shows full amount. I send a message to them on Facebook and “SM” respond by saying : Hi Werner

Kindly note that the commitment amount does not include your current bill.

^SM So my question is where is my Data and voice gone then for the balance of the month from the 10th February surely you can’t expect me to pay for something you removed, you gave me an amount to pay I paid it. Yet you still want to take the full payment, no wonder you have financial issues. I am still waiting for SM reply, what is he not able to perform his jib properly? Please resolve this by today