FC
Frans C
1 reviews | Active since Oct 2015
27 Oct 2015, 13:11
Be careful of false advertising.
Took out a Gigga 20 contract for R199.00 per month. Had no idea that after the 5 gig anytime data was finished that I would move into out of bundle rates without any notice. I didn't even know that it was possible. Only thought that my service would be suspended until the following month. You can imagine my surprise when they deducted over R2000.00 from my account. After several attempt to find out what was going on, and thinking they made a mistake, the lady at the branch told me I should learn to read fine print. Cell C. The power is in their hands...
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Replies (1)Cell C's replyOfficial
27 Oct 2015, 14:22Hello franson,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply27 Oct 2015, 14:22
Official
Hello franson,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
