1 reviews | Active since Sept 2012
Be careful how you trust Cell C with your personal information, they will freely send a contract to someone without verification and permission
So it is "ok" for Cell C and Cell C does not hesitate to to send a copy of my husband's Cell C fibre contract to me via email, when I asked on his behalf. Dear Cell C, Sending an account holder's personal info (ID, address, bank details, etc.) via email to a possible "stranger" is no legal Cell C... I could have posed as his wife, but Cell C did not hesitate in sending me a COPY of contract with ALL of my husband's personal details on it.
But it's "not ok" for them that I cancel his contract on his behalf via email. We've had issues now for a month and a half with Cell C in doing this.
When I showed them their massive mistake, now only they are furnishing the cancelation which they should have in the first place.
Customers - Be careful how you trust Cell C with your personal information! Anyone can email them and obtain your information! I have proof of this!
We have requested someone to contact you and assist.
Regards
Cell C | PN
We have requested someone to contact you and assist.
Regards
Cell C | PN
