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Santie S

1 reviews | Active since Feb 2011

06 Jan 2023, 08:11

Be aware of Cell C

Cell C is really trying to be the WORST company in Africa. On 23/12/22 (BEFORE I RECEIVED MY SALARY) they tried to put my debit order through which my CONTRACT state is the last day of the month! It failed and I received a sms stating to pay it manually (with banking detail). So when I received my salary (30/12/22) I paid it manually and they put the debit order also through aswell AGAIN. I received my January bill and this ********* have the audacity to charge me R70 for the debit that failed on the 23rd!!!!!!!

ns. They also decide that even though you pay your bill you will not be allowed to call 087 / 086 numbers.

Be aware of Cell C !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (9)
Cell C
Cell C's reply06 Jan 2023, 08:56
Official
Dear Santie Swanepoel
Thank you for contacting Cell C regarding your Cell C account  
 
Please receive our apologies for the unpleasant experience received thus far, the matter has been escalated to our team for further assistance, please expect a call from us to assist.  Regards
 ^MN
SS
Santie S's update09 Jan 2023, 15:47
Reviewer Update
So a "consultant" called me and just told me cell c DON'T care about my salary date (as in my CONTRACT) they will take the R70 fee they added to my account after THEY tried to take money too early??????? ******* COMPANY BE CAREFUL OF CELL C!!!!!!!!!!!!!!!!!!!!!!!!!!!
SS
Santie S's update09 Jan 2023, 16:00
Reviewer Update
***
SS
Santie S's update25 Feb 2023, 05:46
Reviewer Update
SO THESE ********* ***** THE R70 EVERY MONTH NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cell C
Cell C's reply25 Feb 2023, 08:48
Official
Dear  Santie 

Thank you for contacting Cell C.

Please elaborate.

Regards,
^TM 
SS
Santie S's update25 Feb 2023, 16:16
Reviewer Update
If you read this post you will see! Cell C stole R70 from me end of January and now they think they can steel it every month??????? I will take legal steps if these ********* take if AGAIN this month
Cell C
Cell C's reply25 Feb 2023, 17:33
Official
Do you receive your statement as it explains your billing?

^NH
SS
Santie S's update25 Feb 2023, 18:33
Reviewer Update
Yes and they added the so called failed debit fee again and my bank statements proof they are just *****ing
SS
Santie S's update26 Feb 2023, 08:43
Reviewer Update
Yes they NEVER call!!