1 reviews | Active since Dec 2019
Bas service
Honestly soo disappointed because I always thought cell c was one of the more user friendly networks but since I got my contracts woth them I've had nothing bit troubly with my phone they faild to properly inform me about how the first debit order workd and I told them it was my forst ever contract and not with my laptop contract they were supposed to deduct the service fee of 200 from my account on the 29th of november and then my cell phone on the 1 of the month or the first business day of the month but when I checked the sms I recieved from my bank they had deducted a verry odd amount of money and when I contacted Cell c cape gate they once again told me to contact customer cair and they're all equally as useless... later i was explained that they had taken of half of my cell phone contracts debit order on friday and the other today the 1st of december and that now the laptops amount plus the service fee will only be deducted next month even tho they told me the service fee would go of the day after I got the laptop the 29th of november... also I spoke to more than 7 customer care consultants about activating my international call service and roaming and each one of them had a different answer and nither one could help me even after explaining this to cell c cape gate thei still told me to call customer cair again... verry disappointed
Thank you for contacting Cell C.
Our team will be in touch to provide clarity on the billing on your account.
^MP
Thank you for contacting Cell C.
Our team will be in touch to provide clarity on the billing on your account.
^MP
