Badest service ever
So I finally reported cell c to the National Consumer Commission, and Services Ombud, let's sit back and see what happens.
Helpful (0)
Replies (7)0
Replies (7)'s updateReviewer Update
18 Feb 2025, 10:14And still we wait....
's update18 Feb 2025, 10:14
Reviewer Update
And still we wait....
Cell C's replyOfficial
18 Feb 2025, 10:30Dear Carmen,
Please accept our sincere apologies for the delay in receiving your refund.
We can confirm that your refund has indeed been approved. We are currently following up with our finance department and will provide you with an update as soon as possible.
We truly appreciate your understanding, and we are committed to resolving this matter promptly.
Cell C | DA
Please accept our sincere apologies for the delay in receiving your refund.
We can confirm that your refund has indeed been approved. We are currently following up with our finance department and will provide you with an update as soon as possible.
We truly appreciate your understanding, and we are committed to resolving this matter promptly.
Cell C | DA
Cell C's reply18 Feb 2025, 10:30
Official
Dear Carmen,
Please accept our sincere apologies for the delay in receiving your refund.
We can confirm that your refund has indeed been approved. We are currently following up with our finance department and will provide you with an update as soon as possible.
We truly appreciate your understanding, and we are committed to resolving this matter promptly.
Cell C | DA
Please accept our sincere apologies for the delay in receiving your refund.
We can confirm that your refund has indeed been approved. We are currently following up with our finance department and will provide you with an update as soon as possible.
We truly appreciate your understanding, and we are committed to resolving this matter promptly.
Cell C | DA
Cell C's replyOfficial
18 Feb 2025, 11:42 Dear Carmen,
We can confirm that the refund will be aid to your nominated bank account by no later than Thursday.
Thank you for your patience and understanding.
Cell C | DA
We can confirm that the refund will be aid to your nominated bank account by no later than Thursday.
Thank you for your patience and understanding.
Cell C | DA
Cell C's reply18 Feb 2025, 11:42
Official
Dear Carmen,
We can confirm that the refund will be aid to your nominated bank account by no later than Thursday.
Thank you for your patience and understanding.
Cell C | DA
We can confirm that the refund will be aid to your nominated bank account by no later than Thursday.
Thank you for your patience and understanding.
Cell C | DA
's updateReviewer Update
19 Feb 2025, 11:46Hi there thank you so much for your effort to assist. Thank you Neo. God bless. So tomorrow it will be in .y account.
's update19 Feb 2025, 11:46
Reviewer Update
Hi there thank you so much for your effort to assist. Thank you Neo. God bless. So tomorrow it will be in .y account.
Cell C's replyOfficial
19 Feb 2025, 11:58Dear Carmen,
Thank you for your kind words! We're glad we could assist you. Neo will be happy to know that you appreciate the effort.
Regarding your account, please allow some time for the process to be fully reflected. If you don't see the update tomorrow, feel free to reach out, and we'll be happy to check on it for you.
Have a wonderful day ahead! 😊
Cell C | DA
Thank you for your kind words! We're glad we could assist you. Neo will be happy to know that you appreciate the effort.
Regarding your account, please allow some time for the process to be fully reflected. If you don't see the update tomorrow, feel free to reach out, and we'll be happy to check on it for you.
Have a wonderful day ahead! 😊
Cell C | DA
Cell C's reply19 Feb 2025, 11:58
Official
Dear Carmen,
Thank you for your kind words! We're glad we could assist you. Neo will be happy to know that you appreciate the effort.
Regarding your account, please allow some time for the process to be fully reflected. If you don't see the update tomorrow, feel free to reach out, and we'll be happy to check on it for you.
Have a wonderful day ahead! 😊
Cell C | DA
Thank you for your kind words! We're glad we could assist you. Neo will be happy to know that you appreciate the effort.
Regarding your account, please allow some time for the process to be fully reflected. If you don't see the update tomorrow, feel free to reach out, and we'll be happy to check on it for you.
Have a wonderful day ahead! 😊
Cell C | DA
's updateReviewer Update
19 Feb 2025, 12:00Thanks again.
's update19 Feb 2025, 12:00
Reviewer Update
Thanks again.
Cell C's replyOfficial
19 Feb 2025, 12:02You are most welcome.
Cell C | DA
Cell C | DA
Cell C's reply19 Feb 2025, 12:02
Official
You are most welcome.
Cell C | DA
Cell C | DA