BADDD Service Ever !!!!

<p>I have lost my phone on the 22 of December,I reported it at cell c on the very same day.It was blacklisted.I submitted my c insurance claim forms on the 10th of January 2017.I have been calling c insurance for the past two weeks.The first time i called i spoke to a lady,she told me that my phone was last used in august..how funny (THAT WAS A BIG FAT LIE).When i lost my phone it was still active.To date ,ive been calling them.They have been taking me from piller to post.I spoke to Thami this morning who put me on hold for 45 minutes and he then hunged up on me with no assistance and explanation.I am soo ****ed off by the service i got from c insurance only a week ago they debited for an insurance that im still struggling to get assistance from.I WOULD LIKE THE MATTER TO BE RESOLVED ASAP. C insurance agents are pathetic.</p>