nM
nokuthula M
1 reviews | Active since Mar 2019
09 Dec 2024, 21:44
Bad ..worst 👎 service ever
09/12 the worst service ever My mum took out a contract over the phone with cell c to her surprise they brought sim cards.we call cell c today yases the worst service ever from agent to team leader ..if only cell c knew the 3rd party they hired will deff destroy their brand .agent didn't even wana assist told me if I don't want his assistance I can hung up the line ....his words were u can drop the line if u dnt want to speak nami siya mthembu wish they can play that call for cell c to hear who they hired the team leader who was worse than his agent nonkululeko nene we dnt want anything to do with cell c can they collect their package....and cancel 😞
Helpful (0)
Replies (2)0
Replies (2)Cell C's replyOfficial
10 Dec 2024, 07:43Dear Nokuthula Mnguni
Thank you for bringing this to our attention.
We are truly sorry for the poor experience you’ve had. This is not the level of service we strive to deliver. We deeply regret that our agent and team leader did not meet your expectations, and we understand your frustration. We take your feedback seriously and will address the issues with our team to prevent this from happening again.
Please note that one of our representatives will reach out to further assist.
Regards
Cell C | RM
Thank you for bringing this to our attention.
We are truly sorry for the poor experience you’ve had. This is not the level of service we strive to deliver. We deeply regret that our agent and team leader did not meet your expectations, and we understand your frustration. We take your feedback seriously and will address the issues with our team to prevent this from happening again.
Please note that one of our representatives will reach out to further assist.
Regards
Cell C | RM
Best regards,
Cell C's reply10 Dec 2024, 07:43
Official
Dear Nokuthula Mnguni
Thank you for bringing this to our attention.
We are truly sorry for the poor experience you’ve had. This is not the level of service we strive to deliver. We deeply regret that our agent and team leader did not meet your expectations, and we understand your frustration. We take your feedback seriously and will address the issues with our team to prevent this from happening again.
Please note that one of our representatives will reach out to further assist.
Regards
Cell C | RM
Thank you for bringing this to our attention.
We are truly sorry for the poor experience you’ve had. This is not the level of service we strive to deliver. We deeply regret that our agent and team leader did not meet your expectations, and we understand your frustration. We take your feedback seriously and will address the issues with our team to prevent this from happening again.
Please note that one of our representatives will reach out to further assist.
Regards
Cell C | RM
Best regards,
Cell C's replyOfficial
12 Dec 2024, 15:54 Dear Nokuthula Mnguni
Our Team has tried to contact you to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Regards,
Cell C | NG
Our Team has tried to contact you to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Regards,
Cell C | NG
Best regards,
Cell C's reply12 Dec 2024, 15:54
Official
Dear Nokuthula Mnguni
Our Team has tried to contact you to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Regards,
Cell C | NG
Our Team has tried to contact you to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Regards,
Cell C | NG
Best regards,
