NC
Nicky C
1 reviews | Active since Apr 2022
12 Apr 2022, 14:12
Bad upgrade service or actually no service
Try to do upgrade on 22 March 2022. Incorrect phone delivered. Endless phone calls and E mails phone was collected on 1 April 2022. Endless phone calls to 08145 and 08135 .... all promises to come back to me. Nice talking. Threatening and cryiing eventually.... today 12 April 2022. Confirmed myself phone was taken back to Waterfall Campus..... query still pending. 17 e mails later - still no interest to solve ... just we will get back to you. Never ever did I have such ba experience with a company which I have supported for more than 10 years
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
12 Apr 2022, 17:47Hi Nicky Castelyn
Thank you for contacting Cell C.
Please provide us with the Return Reference number following the devices collections.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with the Return Reference number following the devices collections.
Regards
^MP
Cell C's reply12 Apr 2022, 17:47
Official
Hi Nicky Castelyn
Thank you for contacting Cell C.
Please provide us with the Return Reference number following the devices collections.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with the Return Reference number following the devices collections.
Regards
^MP
NC
Nicky C's updateReviewer Update
12 Apr 2022, 18:42Return Reference no: Too many reference nrs. Contact Portia at 08135 to which reference nr was used for the collection. RAM Waterfall collected 1 April 2022.
Lots of reference nrs.
Ram coll waybill no RW***7
Watervall Campus *** signed for the A32 on 4 April 2024. Still pending now since 4 April- not booked into system
Cell *** to be upgraded from A31 to A52. I will do it myself in Wonderpark Centre.
My phone nr is ***
Lots of reference nrs.
Ram coll waybill no RW***7
Watervall Campus *** signed for the A32 on 4 April 2024. Still pending now since 4 April- not booked into system
Cell *** to be upgraded from A31 to A52. I will do it myself in Wonderpark Centre.
My phone nr is ***
NC
Nicky C's update12 Apr 2022, 18:42
Reviewer Update
Return Reference no: Too many reference nrs. Contact Portia at 08135 to which reference nr was used for the collection. RAM Waterfall collected 1 April 2022.
Lots of reference nrs.
Ram coll waybill no RW***7
Watervall Campus *** signed for the A32 on 4 April 2024. Still pending now since 4 April- not booked into system
Cell *** to be upgraded from A31 to A52. I will do it myself in Wonderpark Centre.
My phone nr is ***
Lots of reference nrs.
Ram coll waybill no RW***7
Watervall Campus *** signed for the A32 on 4 April 2024. Still pending now since 4 April- not booked into system
Cell *** to be upgraded from A31 to A52. I will do it myself in Wonderpark Centre.
My phone nr is ***
Cell C's replyOfficial
13 Apr 2022, 02:28We will follow up and revert to you.
^NH
^NH
Cell C's reply13 Apr 2022, 02:28
Official
We will follow up and revert to you.
^NH
^NH
NC
Nicky C's updateReviewer Update
13 Apr 2022, 11:22Still no word or communication from Cell C. I have tried again to get an answer. Just to hear the same story as the above message...we will get back to you.
NC
Nicky C's update13 Apr 2022, 11:22
Reviewer Update
Still no word or communication from Cell C. I have tried again to get an answer. Just to hear the same story as the above message...we will get back to you.