SM
Sibongile M
1 reviews | Active since Jun 2023
29 Jun 2023, 05:05
Bad treatment to customers who cancel their contracts
Customers who cancel their contracts early don't get fair treatment. Customer service team leaders refuse to take customers' calls . Their head office neglect request from stores.
It's been more than 2 months since I've requested a paid up letter.
I've been following up on this case almost everyday for the past 2 weeks.
Customer service staff is demotivated due to their *********** and arrogant seniors. Their social media officer is also not taken seriously.
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Sibongile M's updateReviewer Update
29 Jun 2023, 07:24Dear SM
You have already intervened in this case with no success. The people you work with are the problem. Unless you email me the paid up letter yourself.
You have already intervened in this case with no success. The people you work with are the problem. Unless you email me the paid up letter yourself.
SM
Sibongile M's update29 Jun 2023, 07:24
Reviewer Update
Dear SM
You have already intervened in this case with no success. The people you work with are the problem. Unless you email me the paid up letter yourself.
You have already intervened in this case with no success. The people you work with are the problem. Unless you email me the paid up letter yourself.