NM
Nthabiseng M

1 reviews | Active since May 2017

20 Jul 2017, 14:02

Bad treatment to customers and inconsiderate

<p>I received a device from cell c after taking up a contract over the phone with Cell C, however the cellphone was faulty and i returned it back. From January till today cell C has been debiting my account and causing me returned unpaid debit order penalties in my standard bank account as i have not budgeted for their debit orders and sometimes they would debit twice in a month,and that caused me to even go as far as having to close my account. Several times i have been calling Cell C for help and nobody could cancell this contrack. Can cell C be so considerate to pay standard bank the unnesessary unpaid amounts that they have caused in my account?</p>

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Replies (1)
Cell C
Cell C's reply20 Jul 2017, 14:37
Official

Hi Nthabiseng

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Be assured this will be sorted.

Regards

Cell C | PN