BAD to NO service whatsoever

Took over a contract from a cell c customer as he could not afford it any longer. I, Salomie Swanepoel initially battled to get the account transferred. Since the number had been successfully transferred to my name I received sms’s on the 5, 6, 7, 12 and 13 February 2019 informing me that my account is in arears. Soon after receiving these messages the line was cut. I contacted cell c and informed them that my account is paid up to date and not in arears as they alledged after which the line was then re-connected. Over and above these sms’s I received a message informing me that my account has been handed over for collection. When speaking to both the call centre and branches in Cape Town and Port Elizabeth they everytime confirmed that the account is up to date. Every time I need to use the number I found the line deactivated. I am of the opinion that cell c is committing breach of contract. I am paying for service which I do not receive. The last interaction with cell c was on 12 February 2019 when I visited the cell c branch at Walmer Park shopping centre after the line was cut again. The consultant phoned the call centre and explained in detail what had happened. I then told by the cosultant that the line will be re-activated and was done. I was given the contact number of the cell c legal dept. and was told to give them a call if I have any further problems. On 13 February I had to use the phone to make travel and other arrangements for a death in he family. I discovered that the line once again was cut. I phoned the legal dept, got no answer and was my call was rerouted to the call centre. I was informed that the legal dept. does not take any call after 12. This is very bad service. I am paying for a service contract I do not get to use. There is NO after sale service from cell c what so ever. I am planning on cancelling my contract and take out a contract with competitor who wiil be able to deliver a better level of service.