KM
KHULEKANI M
1 reviews | Active since Aug 2014
09 Jul 2025, 11:56
Bad simswap services
Good day I have been using Cell C Call Home line since 2011. Registered it I Sandton City in 2012, now lost the simcard I am not able to do simswap because I'm told the security questions you failed them and the line was not Registered under my name but an agency that was doing cell c call home. The new simswap system is a nightmare
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Cell C's replyOfficial
09 Jul 2025, 12:34Dear Khulekani Mpofu,
Thank you for reaching out, and we’re sorry to hear about the frustration you've experienced with the SIM swap process.
To assist you further, please send us a private reply with the number in question, so we can investigate and provide the appropriate way forward.
We look forward to your reply.
Regards,
Cell C | TN
Thank you for reaching out, and we’re sorry to hear about the frustration you've experienced with the SIM swap process.
To assist you further, please send us a private reply with the number in question, so we can investigate and provide the appropriate way forward.
We look forward to your reply.
Regards,
Cell C | TN
Best regards,
Cell C's reply09 Jul 2025, 12:34
Official
Dear Khulekani Mpofu,
Thank you for reaching out, and we’re sorry to hear about the frustration you've experienced with the SIM swap process.
To assist you further, please send us a private reply with the number in question, so we can investigate and provide the appropriate way forward.
We look forward to your reply.
Regards,
Cell C | TN
Thank you for reaching out, and we’re sorry to hear about the frustration you've experienced with the SIM swap process.
To assist you further, please send us a private reply with the number in question, so we can investigate and provide the appropriate way forward.
We look forward to your reply.
Regards,
Cell C | TN
Best regards,