JB
Jacques B

1 reviews | Active since Oct 2012

18 Jul 2018, 01:50

Bad signal reception makes products worthless

How is it possible for a cellular company to sell their products if they do nothing to ensure you have a decent reception? Cell C products are good but without proper reception it is worthless.

0
Replies (3)
Cell C
Cell C's reply18 Jul 2018, 07:27
Official

Good morning Jacques

We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Cell C
Cell C's reply18 Jul 2018, 11:51
Official

Please be advised that Moses has escalated your network complaint to our network team for further assistance.

Regards
Cell C | PN

JB
Jacques B's update29 Oct 2018, 14:57
Reviewer Update
I regard a phone call as communication, but talking about a physical problem does not fix it. No use calling me again - I have ported my number and do not need your signal anymore.