jB
johannes B

1 reviews | Active since Nov 2013

03 Jun 2015, 12:47

bad signal in area . cannot be fixed

Was advised and given a authority number by their call centre that i can cancel my contract as the problem in my area cannot be fixed . As i went to the store to return my handsets they refused to take it back .

0
Replies (1)
Cell C
Cell C's reply03 Jun 2015, 12:52
Official
Hello ZIMZ,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,