1 reviews | Active since Nov 2015
Bad signal! Custermer Care doesnt CARE!!!
I stay outside Pmburg on a prison farm ,Sevontein. the signal is very bad here. I phoned customer care on numerous occasions ,to send a technician to our house but nothings happening. Between my wife and I we have 5 contracts with Cell C! My last conversation was even with a \ manager"";00 to by customers; how much are they willing to pay us to stay! Its was said to me that they are investigating;they send me forms to download; witch i cant (bad signal) ;they then phone me to get all the details and i must stand in the rain to talk to them. i don't now how you cant investigate by sitting at your desk. They even told me they can terminate my contracts if they cant solve the problem!!! I thought they want more customers!? I threatened them with going to the press and Hello Peter! As you can see I'm here. """
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
