ML
Maureen L
1 reviews | Active since Dec 2014
14 Jun 2018, 13:24
Bad servivce
Hi I have 4 contracts with Cell C for the last 6 years. I never had problems before untill this new upgrade on 2 cellphones. I am trying to them but they just ignore the problem I am now at a stage where i want to stop the payment and let them sue me. I was promissed one thing and received a different package. If this is not sorted and by monthend i will stop payment. My husband works underground 80% of the day. One month he use 7gig data the next 13 gig is used in 7 days. I have complained with my account Manager Mario and still nothing. I amd tired of paying up to R5000 per month for this.
Call me and sort this out please.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
14 Jun 2018, 13:45Good afternoon Maureen
We have referred this matter to one of our team members for assistance and a solution will be provided. Apologies for the poor service.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Jun 2018, 13:45
Official
Good afternoon Maureen
We have referred this matter to one of our team members for assistance and a solution will be provided. Apologies for the poor service.
Do expect communication.
Regards
Cell C | PN
Best regards,
ML
Maureen L's updateReviewer Update
29 Jun 2018, 14:00Hi
I am still waiting on a reply to my query and hope that it would have been sorted out by now. Mpho you promissed to call me back and its been a week.
ML
Maureen L's update29 Jun 2018, 14:00
Reviewer Update
Hi
I am still waiting on a reply to my query and hope that it would have been sorted out by now. Mpho you promissed to call me back and its been a week.
Cell C's replyOfficial
29 Jun 2018, 14:22We have forwarded your feedback to Mpho for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Jun 2018, 14:22
Official
We have forwarded your feedback to Mpho for further assistance.
Regards
Cell C | PN
Best regards,