JM
Joseph M
1 reviews | Active since Oct 2011
12 Jan 2026, 15:14
Bad services provided
I app**** for a home roiuter contract last week and eveything was approved, the lady I spoke to told me that it will be delivered before Friday, I waited and nothing happened, I called them on Friday and they said the order will be placed today, I just called and now and spoke to a lady called Phindiwe, she is telling there is no stock, something they coulve told me last week, I've wasted a week of my time on something theyt do not have, this is really bad service.
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Cell C's replyOfficial
12 Jan 2026, 15:30Dear Joseph,
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your router order. We completely understand how frustrating it is to wait for a delivery that does not arrive as promised.
It is unacceptable that you were not informed about the stock issue earlier, and we will be investigating why this was not communicated. To resolve this, we have escalated the matter to our support team who will check the status of your order and provide you with the earliest possible delivery or alternative options.
Regards,
Cell C | GN
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your router order. We completely understand how frustrating it is to wait for a delivery that does not arrive as promised.
It is unacceptable that you were not informed about the stock issue earlier, and we will be investigating why this was not communicated. To resolve this, we have escalated the matter to our support team who will check the status of your order and provide you with the earliest possible delivery or alternative options.
Regards,
Cell C | GN
Best regards,
Cell C's reply12 Jan 2026, 15:30
Official
Dear Joseph,
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your router order. We completely understand how frustrating it is to wait for a delivery that does not arrive as promised.
It is unacceptable that you were not informed about the stock issue earlier, and we will be investigating why this was not communicated. To resolve this, we have escalated the matter to our support team who will check the status of your order and provide you with the earliest possible delivery or alternative options.
Regards,
Cell C | GN
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your router order. We completely understand how frustrating it is to wait for a delivery that does not arrive as promised.
It is unacceptable that you were not informed about the stock issue earlier, and we will be investigating why this was not communicated. To resolve this, we have escalated the matter to our support team who will check the status of your order and provide you with the earliest possible delivery or alternative options.
Regards,
Cell C | GN
Best regards,