Bad services from Cell C

Just answering the phone and taking numbers is al the consultants can do. After 25 Calls and driving 400km to a shop is what i did to get my late husbands contract to a prepaid. The shop confirm all the paperwork. I still pay the monthly contract fees. Although the stop all serves on the phones. They send me a sms to say Cell C has received notification that the account holder of this line is deceased. Lets discuss the various options available on the account Dail 084135. Well no help. The shop gave me 2 numbers and again the cancelation amounts which i payed and again no help. I did the same process with Vodacom and it took me about a day and everything was sorted.

I thing Cell C is the worst company to work with. There consultant is not trained 1% to handle this kind of matters.

I never want to work with them ever again.