SM
Solly M

1 reviews | Active since Jun 2017

02 Jun 2020, 10:01

BAD SERVICES, BAD SERVICE PROVIDERS EVER

I don't know how many times Cell C has been making a fool of me in regard to my account. Since I paid the required amount by their collection department called blakes they still DON'T WANT to clear my name. Everyone calling me to ask for all proof of payment and all conversations that states that indeed my account is fully paid, but at the end of the day they just sit on it. Beginning of this month the guy by the name of Moses Mo***eng did the same by ask for all evidence, of which I send me. The last feedback was the " I have forwarded all evidence to the legal department". Is a new month now but still no follow ups, no feedback from the so called " legal department".

Since my payment wasn't updated after paying R950, today my profile shows that I owe them About R1600.

All I want from Cell c is to stop playing games by sending your consulted, s**** my name from your system because I owe you nothing. Note that it's affecting my credit profile due to your ignorance and bad service providing.

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Replies (1)
Cell C
Cell C's reply02 Jun 2020, 11:17
Official
Good Morning Mr. Maswanganyi 

Thank you for reaching out to us.

We have received your review regarding the updating of your credit profile. We have made a follow-up and we will contact you with feedback.

^NZ