IVdB
Ilanie Van der Berg

1 reviews | Active since Jun 2019

11 Jul 2019, 16:42

Bad services at Shelly Beach Branch

Please be careful for the sales consultants at Shelly beach Kzn branch. They lying and also laugh in customers faces. They don't have any clue how to treat customers. They only make empty promises and you as a customer has to suffer because money keeps on being deducted from your account and not refunded.

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Replies (1)
Cell C
Cell C's reply12 Jul 2019, 07:51
Official
Good morning Ilanie 

We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard of service we want for our customers.
 
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
 
Regards
Cell C | PN