TI
Thuso I

1 reviews | Active since May 2017

06 Jan 2023, 06:23

Bad services affecting my payment profile at bureau

Why did you charge me failed debit order fee while we have no agreement for debit order on the 23rd of December 2022?Your threats stated that i am overdue with 409 i made an inmidiadte payment of 420.

You are continually messing my profile after agreeing that you checked your records there was no communication sent to me regarding early debit.So where do you get the git to charge me for a failed debit order?Didn't you say you will rectify that on my previous complain?Didn't you mention that my overdue payment was 409?Cell C this is ******* and unprofessional.You are messing my profile as this affrects my bureau report.This is not a good service at all.

0
Replies (2)
Cell C
Cell C's reply06 Jan 2023, 07:38
Official
Dear Thuso Itumeleng

Thank you for contacting Cell C regarding your Cell C account  
 
Please receive our apologies for the unpleasant experience received thus far, the matter has been escalated for further assistance. Please expect a call from us to assist.  Regards
^MN 
TI
Thuso I's update06 Jan 2023, 15:51
Reviewer Update
Same matter but for your benefit you not helping there is a mail i sent to credit obuds to assist me with this issue because every cent does not only count for you