SP
Solughana P

1 reviews | Active since Mar 2018

20 Jan 2020, 09:36

Bad services

I phoned Cell C on Saturday and spoke to a lady called Nqobile in customer services as was told the legal department was closed and will get someone to call me on my landline number which I gave her as the other details by 8.30. It is pass that time and no one has called me as yet from the legal department.

It seems now that I have to get the Director's number and called them and talk to them which I am going to do so as soon as I send this message off.

I am tired now of Cell C and their useless customer care services. It is pathetic. and the staff have no fear what so ever for the public.

0
Replies (3)
Cell C
Cell C's reply20 Jan 2020, 09:46
Official
Hi Solughana

We apologize for the poor service you have experienced. Kindly send us a private reply with your ID number so we can follow up on this matter with our Legal team and assist.

^PN


SP
Solughana P's update20 Jan 2020, 10:05
Reviewer Update
This is the second time I am giving you my details from last week and till date no one called me from legal department.
The next message is going to one of the shareholders whose number I do have stating my situation over the past +/ 2 years of nightmare I had with you all.

My Id ***. If I don't get a call on this number *** in the next half hour then I am sending all the messages and the hello peter messages and sending via email to that shareholder. Together with the names mentioned.
Cell C
Cell C's reply20 Jan 2020, 11:43
Official
Kindly send your details privately as the details you have provided above are hidden from the public.

^PN