NT
Narushila T

1 reviews | Active since Jul 2018

09 Jul 2018, 09:06

Bad Services

I been trying to get a copy of my contract since last Thursday 5th July today is the 9th July and I still have nothing. I've been transferred from one person to the next, my last call I was being transferred to the legal department, where I held on for 20 minutes, I eventually hung up. I've been a customer for years with Cell C and because of this issue I'm seriously considering cancelling all my contracts with them.

0
Replies (2)
Cell C
Cell C's reply09 Jul 2018, 09:21
Official

Good morning Narushila

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply09 Jul 2018, 13:17
Official

Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,