PM
Phumlani M

1 reviews | Active since Sept 2015

14 May 2018, 14:23

Bad services

Cell C i am still waiting for solution and it been 5days now, no one contacted me for from Cell C. kindly note that if you debit the money on the statement i will reverse the debit order and block it. if you blacklist me i will sue you.

0
Replies (2)
Cell C
Cell C's reply14 May 2018, 15:05
Official

On the 3rd of May you logged a review with us and we requested a consultant to assist. The consultant contacted you the following day and advised that the discount on your contract expired when the contract reached maturity in April 2018. The contract has been cancelled therefore that line will not be debited as your account has been credited. Any amount that will be debited will be the amount due for the remaining lines that you have with us.

Regards

Cell C | PN

Best regards,

PM
Phumlani M's update14 May 2018, 15:22
Reviewer Update
As Per your statement there was no amount credited and i was billed for the line that was cancelled thats why i logged another review on the 9th of May