BAD SERVICE!BAD NETWORK!UNAUTHORIZED DEBITS! FALSE CONFIRMATIONS! LIES!

I AM HIGHLY FRUSTRATED WITH CELL C.

After paying off my account early and cancelling the contract as instructed from cell c representatives, I get my account debited 4 months later, without a single call or notification from cell c.

when I call in to find out what is going on I get pushed from department to department and from agent to agent, after being hung up on 5 times, after that I ask to speak directly to a manager and get another agent on the line pretending to be a supervisor.

I also get told that cell C owes me money because I over paid and no follow up was done however R500.00 COMES OUT OF MY ACCOUNT??? I get told that my account has been handed over, however after i paid the account cell c even released the number for me to port to another network, now my account is closed with them and yet im debit from cell c and get my account is in arrears, and when I call to inquire a lady in the Pre Legal division MBALI ZITHA decided to talk to me how ever she felt she could. ABSOLUTELY PATHETIC STAFF AND NETWOR**** ARROGANCE AND STUPIDITY! I will continue to esscalade this matter until someone from cell c takes me seriously even if that means legal proceedings!!!