MM
Muriel M
1 reviews | Active since Aug 2014
09 Jul 2020, 15:10
Bad service0700
I upgraded my contract with cellc for 5g day 5gig night for R99 and was given a wrong contract. I queried they changed the data but not the charge They now sent me a msg that my account ***7 but they dont give me full details of how much is the credit and how much will I pay.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
09 Jul 2020, 15:44Good day Muriel
Please accept our sincere apologies for the unpleasant service experienced.
We will look into the matter. Please expect a call from one of our Social Media Consultants.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
We will look into the matter. Please expect a call from one of our Social Media Consultants.
^SM
Best regards,
Cell C's reply09 Jul 2020, 15:44
Official
Good day Muriel
Please accept our sincere apologies for the unpleasant service experienced.
We will look into the matter. Please expect a call from one of our Social Media Consultants.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
We will look into the matter. Please expect a call from one of our Social Media Consultants.
^SM
Best regards,
MM
Muriel M's updateReviewer Update
10 Jul 2020, 14:53Thabisile from Cellc called and promised to check what has happened. He explained what the error was and my account will be credited within 7 days. Thanking you for your assistance
MM
Muriel M's update10 Jul 2020, 14:53
Reviewer Update
Thabisile from Cellc called and promised to check what has happened. He explained what the error was and my account will be credited within 7 days. Thanking you for your assistance