NM
Nabeelah M

1 reviews | Active since Jan 2017

20 May 2022, 12:52

BAD SERVICE 👎 YOU DONT EVEN DESERVE 1 STAR

Wow cell c, your customer service level is putrid!!! I needed a smiple statement emailed to me, with my updated address and no one could perform this request. I then request to speak to a Team Leader, and agent named BONNI transfers me to the "porting department" hoping that I would get lost in the queue and she would be rid of me. So pathetic I tell you. Cell C, word of advice - yeah customers are difficult, but your staff are outright rude and unprofessional! It's so sad that we still have to deal with this level of unprofessionalism in today's life.

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Replies (1)
Cell C
Cell C's reply20 May 2022, 14:28
Official
Hi Nabeelah Mia
Thank you for contacting Cell C. 

We apologize for the unpleasant experience that you had. 

Our team will be in touch to assist. 

Regards
^MP