1 reviews | Active since Oct 2016

11 Oct 2016, 18:02

Bad service with cell c contact

<p>I had a contract with cell c,after 24 months I requested to end the contract because I lost my job, the last 4 months of my contract I made an arrangement to pay cash but cell c still continued to deduct funds from my account. As a result cell c ended up owing meR210 I have been requesting for a refund since end of February this year BT I have not received it till today. I called almost everyday abt this matter but nothing was done, I faxed and email proof that they owe me and they even requested for my bank account but till today I did not get my refund.</p>

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Replies (1)
Cell C
Cell C's reply12 Oct 2016, 07:47
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN