Bad service to a loyal cutomer
<p>My name is Andile Zulu and i have a contrac with cell cell which started this year im march, iI statred experiancing problem in June were my device was freezing,ever since ive calling customer care for repaires, each time i call again im being told courior will come pick up the phone to this day.what i hate is that its no longer working and the nice thing damn cell c cares about is debiting my ****en account but they cant deliver as a client.After million call i make requesting for help Ram decided to collect the device on the 24th after waiting ****en 6months.My reference number is RW ********** 5.IT doesnt end there, i called cell c collections just to check if they received my device and i was advised theres no such.This is not the first time im having troubles with cell c and ive advising my family to go with mtn or vodacom.im giving you 24 hours to responce or i will be taking further step and contact the NCC, you guys are worse than a bad ******* bin.Either you take that useless phone and refund the premium.i will i will also let the whole world know about the bad service.My name is Andile Zulu and i have a contrac with cell cell which started this year im march, iI statred experiancing problem in June were my device was freezing,ever since ive calling customer care for repaires, each time i call again im being told courior will come pick up the phone to this day.what i hate is that its no longer working and the nice thing damn cell c cares about is debiting my ****en account but they cant deliver as a client.After million call i make requesting for help Ram decided to collect the device on the 24th after waiting ****en 6months.My reference number is RW ********** 5.IT doesnt end there, i called cell c collections just to check if they received my device and i was advised theres no such.This is not the first time im having troubles with cell c and ive advising my family to go with mtn or vodacom.im giving you 24 hours to responce or i will be taking further step and contact the NCC, you guys are worse than a bad ******* bin.Either you take that useless phone and refund the premium.i will i will also let the whole world know about the bad service.</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Good day
Thanl you for for prompt responce but however no one communicated with with anything. So promise are not kept as well.
im available the whole day after 10am.
Regards.
Good day
Thanl you for for prompt responce but however no one communicated with with anything. So promise are not kept as well.
im available the whole day after 10am.
Regards.
Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
