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gugu S
1 reviews | Active since Mar 2017
12 Jan 2024, 12:36
Bad service provider cellc
After I received a call from cell c on the 7th of January I got a nice surprise from cellc my account has been handed over no questions asked.i was waiting for feedback from cellc with regards to my account I got a statement that I still have an active account t with them the amount differs from what the agent mentioned over our telephonic conversation I asked the lady to forward the proof via e mail of my account as I have a revenue number on when my account was closed on the 26 of September according to the message I received from them.cellc has made my 2023 a nightmare and they continue doing that in 2024.i would never recommend anyone not even my family to have anything to do with cellc
Helpful (0)
Replies (2)0
Replies (2)Cell C's replyOfficial
12 Jan 2024, 13:00 Dear Gugu Shabalala Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Cell C's reply12 Jan 2024, 13:00
Official
Dear Gugu Shabalala Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Cell C's replyOfficial
12 Jan 2024, 18:07Dear Gugu Shabalala
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Cell C's reply12 Jan 2024, 18:07
Official
Dear Gugu Shabalala
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
