Bad Service Provider

I had Cell C phone contract with 2 Lines and settled both Lines before 24 Months and notified them I was cancelling my contract with Cell C as I had seen it was a total reap off and the services provided were not satisfactory. There Network was not fully functional. I paid off both commitment amounts and stated i no longer wanted any benefits or anything to do with Cell C.

The nerve of one of their Agent asking me isn't there someone to take over the contract on my behalf and change ownership of the Contract. The answer was still NO.

I am been told that I only confirmed to have cancelled one contract and they are still topping up the one number after strict instructions and that they can't take reverse the benefits. One of the Cancellation Agent by the name of Nqobile Dlamini was very arrogant towards me on the phone and the Supervisor by the name of Mpilo playing superhero to something that she took can't resolve.

I initial email to Cell C was I don't want to continue with their contract and I'm PRO No to anything linked with Cell C and now debit orders are running in my account and what for I don't under as I clearly said I don't want to proceed any further with Cell C.

They even charges me R115.00 for a simswap at the store meanwhile I had a Sim card Cover and to this date I haven't received my reimbur*****t and I was given the run around and chase for my R115. There's even Invoices, IMEI number and I had stated that I wasn't claiming the for a replacement phone, hence I didn't open a case but I reported the phone.