BB
Bernadette B
1 reviews | Active since Nov 2022
06 Dec 2022, 09:30
Bad service, overcharged
Yet again bad service, received billing for R5 daily message said to send SMS to14788 to stop but when you send this you receive a mrssage: sorry we did not understand your last request. Phoning cell C they only said you need to pay, this is a way for cell to make additional money. Another complaint, Anele phoned me said my monthly billing on contract will be reduced to R179 this also did not happen yet Anele gave a reference numbe= ***. BAD BAD SERVICE STAY AWAY FROM CELL C
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Cell C's replyOfficial
06 Dec 2022, 10:36Dear Bernadette Botha,
Thank you for contacting us regarding your account query.
We apologize for the unpleasant service received thus far. Please note we have escalated your query to our Team and one of our consultants will contact you to assist.
Regards
^GN
Thank you for contacting us regarding your account query.
We apologize for the unpleasant service received thus far. Please note we have escalated your query to our Team and one of our consultants will contact you to assist.
Regards
^GN
Best regards,
Cell C's reply06 Dec 2022, 10:36
Official
Dear Bernadette Botha,
Thank you for contacting us regarding your account query.
We apologize for the unpleasant service received thus far. Please note we have escalated your query to our Team and one of our consultants will contact you to assist.
Regards
^GN
Thank you for contacting us regarding your account query.
We apologize for the unpleasant service received thus far. Please note we have escalated your query to our Team and one of our consultants will contact you to assist.
Regards
^GN
Best regards,