BAD SERVICE OVERALL WHILST ON THE CONTRACT

KINDLY CALL CONRAD JAQUES PRINSLOO ON *** I.D ***. I AM SENDING THIS MESSAGE ON BEHALF OF MY SON AS PER ABOVE. HE TOOK OUT THE INTERNET STICK AND I USED TO PAY SINCE IT WAS FOR MY USE. AS CAN BE SEEN FROM THE RECORD WE WERE ALWAYS GOOD PAYERS. MY YOUNGEST SON GOT HOLD OF THIS STICK AND DOWNLOADED STUFF UP TO A HERENDOUS AMOUNT. WE THEN SENT AN E-MAIL TO ASK IF WE CAN MAKE REPAYMENT ARRANGEMENTS AND NEVER EVER RECEIVED ANY FEEDBACK. I THEN DECIDED TO PAY ADDITIONAL OUT OF MY OWN MONTHLY AND WAS PAYING R780. THEN ALL OF A SUDDEN MY SON RECEIVED A CALL FROM A COLLECTION AGECNY TO SAY IF WE DONT PAY HE WILL BE HANDED OVER. WE \NEVER EVER"HAD ANY FORM OF CORRESPONDENCE RELATING TO THIS ACCOUNT BEFORE IT WAS HANDED TO ATTORNEYS. tHEN PAID r825. NOW WHEN MY SON WANTED TO PURCHASE A VEHICLE IT SHOWS AS A PAYMENT PROFILE AND THE ACCOUNT FOR CELL C WAS LAST UPDATED IN MARCH WHERE WE HAVE MADE A FURTHER 2 PAYMENTS IN APRIL AS WELL AND HIS DEAL WAS DECLINED. Mrs Ramsamy FROM YOUR CELLECTIONS DEPT IS TRYING TO HELP GET A PAID UP LETTER AND IS STILL NOT RECEIVED AND NEITHER HAS THE BUREAU BEEN UPDATED. THIS IS REALLY BAD SERVICE RELATING TO COMMUNICATION AND NOT UPDATING BUROS."""