Bad Service once again
<p>Cell C has been dodging me for the last week. We recently app**** to have our contracts upgraded and have requested on numerous occassions for them to give us feedback regarding the new phones . No one, I m ean no one responds to emails or phone calls. Adri Van Heerden doesnt answer her phone, Jonathan Haskins give us Adri's phone number everytime we call, and all emails with read reports are probably not being read at all. Now, as a company that does alot of business on our phones, we need these new phones yesterday. So my question is, should we still do business with Cell C or move our contracts to another company? We did recently recieve text messages informing us our contracts where about to expire. Cell C is being given the option once again, to respond to me via this medium. If not I will be writing a formal letter requesting our business contracts be canceled. We cant work with people who cant work with us. Your customer service is appaling. </p>
We apologise for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
We apologise for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
