AR
Athabile R
1 reviews | Active since Feb 2015
09 Feb 2015, 13:54
Bad Service on repairs
I recently brought a Sony M2 Aqua on cell C contract and the phone didn't last a week I sent it back for repairs and it took more than a month for the phone to come back and finally when it did, it lasted for 4 days and had the same problem again and I returned it back for repairs. I've been paying the phone for 2 months and it doesn't even last a week with me. I receive 1gig every month which I don't get to use and expire because the phone is not with me and the store didn't offer me a phone which I can use in the time being. My main concern is my personal information I get to loose each and every time I send the phone for repairs. I can't be paying for something i am not using.
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Replies (1)Cell C's replyOfficial
09 Feb 2015, 14:38Hello Esonab,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Feb 2015, 14:38
Official
Hello Esonab,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | PN
Best regards,
