BAD SERVICE/ NOT REPLYING TO EMAILS

Cell C suppose to issue me with the letter regarding the ***** which was done to them using my ID, I have reported this ID ***** to South African ***** Prevention Service and they said I must asked Cell C to send me the letter to say there was a ***** which was done, I did asked them about 3 weeks ago, they don't reply to emails, the only person who is assisting me is the Sandros who also helped me before with this ***** this, but his problem he cannot issue me with this letter.<br> <br> He sent emails to Michael Woolley and Sipho Sithole, Michael said it was not his department, this Sipho until today he never rep****, Sandros sent him email and cc be.<br> <br> Until now no one has send me that letter, this ID ***** thing is still continuing with other companies but now the all has send me the letters which South African ***** Prevention Service want so that they can stop this, now the only company I am waiting is CELL C. when I phoned the other companies it didn't took them even a minutes to send me this letter, they asked my email address and they forwarded it straight same time. The most important letter is the Cell C one, because the ***** was done and there was a case and sorted after. tha