bad service norwood cell c

<p>involved in a very scary smash and grab on the 19 july at 9pm at the wilds I have a 3g card contract with cell c called they told me to go to the store to log. On the 22 July pop into Norwood store hand all the papers over eg: police numbers case numbers filled in cell c form the lady says she will sort all out for me I left thinking that all is sorted UNFORTUANTLY not because in September and October and just been informed November a LOT OF MONEY is coming off my bank because who ever has that card has used it and it is my responsibillity to ensure that Cell C staff do their job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I canot believe that on a 3g card calls and allsorts of things is been allowed no Cell C cant even let me know where my card is(popiact) its my sim card/data card seeing that I paying for it so that I can inform the police to catch them Its the same when I query an upgrate that was don 2 yrs ago on another contract that I have and I requested proof of signature still waiting I am getting suspicious about this I think staff is using the fact that we log in that things are ****** and I think that is why there is such a HUGE staff turnover in Norwood Cell C I feel that the staff that works there RIP me off!</p>