sM
sbonginkosi M

1 reviews | Active since Nov 2011

19 Jan 2023, 14:12

Bad service, non Disclosure

Sad I have just renew my contract with cell C, and some information was not disclosed and I had to find out today . Its not late to cancel my contract really. I called the call Centre and Sekgofatso Mametse just said sorry for non disclosure. I am disappointed with the service. Anyway I will cancel this contract. thank you

0
Replies (3)
Cell C
Cell C's reply19 Jan 2023, 14:21
Official
Dear Sbonginkosi Mbatha

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and inconvenience caused thus far. 

Please provide a brief description of your query so that we can assist.

Regards
^TM 
sM
sbonginkosi M's update20 Jan 2023, 18:53
Reviewer Update
So it should not be Disclosed before you make the decision?
sM
sbonginkosi M's update21 Jan 2023, 06:29
Reviewer Update
I think before you answer you need to understand I don't have any paperwork and everything was done online and it wasn't Disclosed. But done worry I will can ell the contract. Don't even answer coz I see cell c customer doesn't exist.