KV
Karel V
1 reviews | Active since May 2018
12 Mar 2019, 10:34
BAD service/ NO delivery/ NO contact
Placed a order (1st time client) on 3/3/2019. Cell C confirmed delivery of new contract sim within 48 hrs (5/3/2019). After 2 follow up attempts with the Cell C call center, they only referred me to Ram couriers. Contacted Ram couriers 4 times with no luck on even speaking to a consultant, tracked the parcel and it shows in transit for 4 days. Now parcel tracking gives notification "in container at client"....still no delivery!
BAD SERVICE!!!!!!!!!!!
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Replies (2)
Cell C's replyOfficial
12 Mar 2019, 11:02Apologies for any inconvenience caused by this.
A follow up has been sent to our delivery department for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
A follow up has been sent to our delivery department for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Cell C's reply12 Mar 2019, 11:02
Official
Apologies for any inconvenience caused by this.
A follow up has been sent to our delivery department for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
A follow up has been sent to our delivery department for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
KV
Karel V's updateReviewer Update
12 Mar 2019, 11:06Thank you.
KV
Karel V's update12 Mar 2019, 11:06
Reviewer Update
Thank you.