NB
Nathan B

1 reviews | Active since May 2018

20 Sept 2022, 20:46

Bad service. My account is up to date but I can't get a contract

Cell C service is poor. Beyond believe. I want to leave them, they service is poor.

I went twice to Cell C head office, still problem is not sorted, they refused to remove a arrears from my name. They created two accounts for my Contracts now, I am dealing with the problem

Then I have lawyers. Alling me and they said actually I must ignore them

I can't apply for an additional contract, I need it. They refuse to help

I want to close my account.

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Replies (2)
NB
Nathan B's update21 Sept 2022, 07:21
Reviewer Update
What case number you talking about , no one gave me even a reference number , they just want to get rid of me. i am seriously considering ending my business with you.

look up my details , call me or do something, I am no longer going to waste my petrol and airtime to sort this things out. i will use the public forum to get results.

I have tried now for months and Cell C does not care about me.

I logged so many calls, sent documents , adhered to every demand , you are scandalous how you are treating me, i am tired of being on my knees for Cell C to just show customer care , the basics

If you Care, call me or come see me, any supervisor or manager , i am tired of your call centre agents dismissing me, this has being for months now , that i am treated like dog
NB
Nathan B's update21 Sept 2022, 17:02
Reviewer Update
CONTACTED BY CELL C REPRESENTITIVE AND STILL SAYING I OWE. THIS IS RIDICULOUS!!!