Bad service from unorganized companie

<p>In the 15th of may cell c wrongfully debetet my acount which i reversed . Ofter the reversal a consultant called me and after over an hour on the phone and going trough records he saw that everything was up to date and that it was a fualt on cell c's side. Fast farward to the 5th of june and i reseve a message saing my acount is again in arears for April and that my lines are to be closed. After stugeling for hours to get hold of customer care and even more time on the phone i was once again told that ecerything is up to date and the fualt is on cell c's side . I was told a backoffice consultant wil contact me by 17:00 on 7th of june to re activate my lines. The consultant never contacted me and when i phoned customer care i was once again told my acount is in arears . Somewere someone is not doing their work . Im currently without any phones dew to a fualt on cell c's side that was suposetly resoved on the 16th of may . This poor serves only serves as a example as to the quality of training given to consultants as wel as the total lack of any costumer care from the side of cell c</p>